Compeat Status

Legacy Compeat Advantage Polling

Monitoring - We are applying a fix for the Compeat Polling inconsistencies and will be able to confirm tomorrow morning if it is successful. The status will be updated at the earliest opportunity.
Jul 15, 17:55 CDT

Identified - The issue has been identified and a fix is being implemented.
Jul 15, 11:55 CDT

Investigating - We are investigating a recent inconsistency with the polling and processing of data in Compeat Advantage
Jul 15, 10:49 CDT

Uptime over the past 90 days. View historical uptime.

Amazon Cloud Status Operational

Compeat Headquarters Operational

Polling Degraded Performance

API polling Operational

Export Polling Operational

Client Polling Degraded Performance

Advantage Operational

90 days ago

99.99 % uptime

Today

Vendor Interfaces Operational

Payroll Operational

Workforce Operational

myWorkforce Operational

Hire Operational

Portal.Compeat.com Operational

Logbook Operational

Dashboards Operational

Enterprise Operational

Compeat Support Site Operational

Accounting 2.0 Operational

90 days ago

99.94 % uptime

Today

Inventory 2.0 Operational

90 days ago

99.99 % uptime

Today

Intelligence 2.0 Operational

90 days ago

99.99 % uptime

Today

RADAR Operational

90 days ago

99.89 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 19, 2019

No incidents reported today.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

Radar Polling

Resolved - This incident has been resolved.
Jul 15, 16:39 CDT

Update - This incident has been resolved.
Jul 15, 16:38 CDT

Update - Our team is continuing to monitor the system as our servers finish processing backlogged data from this morning.
Jul 15, 14:49 CDT

Update - We are continuing to monitor while our system processes the remaining polled data from this morning.
Jul 15, 11:14 CDT

Monitoring - We have identified and resolved the underlying issues leading to polling delays. We are actively working to bring in all missing data, please refrain from issuing manual repoll commands at this time.
Jul 15, 09:55 CDT

Investigating - We are investigating an issue with delayed polling to some client sites. We will have an update within the next hour.
Jul 15, 09:09 CDT

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

Reduced speeds in Advantage, WorkForce and eXcellent Financials

Resolved - This incident has been resolved.
Jul 10, 17:50 CDT

Identified - The root cause of the latency has been identified as increased server loads. We are upgrading this memory and will update upon completion.
Jul 10, 15:53 CDT

Investigating - We are currently investigating multiple reports of degraded performance in 1.0 products.
Jul 10, 14:58 CDT

Compeat Inventory & Accounting 2.0 Zero-Downtime Upgrade - Version 2.30

Completed - The scheduled maintenance has been completed.
Jul 10, 10:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:30 CDT

Scheduled - We will be upgrading Compeat 2.0 (Accounting & Inventory) to version 2.30 at 7:30 am on Wednesday, July 10th. This is a zero-downtime release.
Jul 10, 07:20 CDT

Jul 9, 2019

API error when producing a Register in Accounting and Inventory 2.0

Resolved - This incident has been resolved.
Jul 9, 15:21 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 14:52 CDT

Update - We are continuing to investigate this issue.
Jul 9, 14:17 CDT

Update - We are continuing to investigate this issue.
Jul 9, 13:07 CDT

Investigating - We are currently investigating this issue.
Jul 9, 12:10 CDT

Inability to export from Hire to WorkForce

Resolved - This incident has been resolved.
Jul 9, 11:45 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 11:01 CDT

Update - We are continuing to work on a fix for this issue.
Jul 9, 10:12 CDT

Identified - The issue has been identified and a fix is being implemented.
Jul 9, 09:11 CDT

Investigating - We are currently investigating this issue.
Jul 9, 08:52 CDT

Radar Access Interruption

Resolved - This incident has been resolved.
Jul 9, 08:43 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 08:41 CDT

Identified - The issue has been identified and a fix is being implemented.
Jul 9, 08:40 CDT

Investigating - We are currently investigating this issue.
Jul 9, 08:28 CDT

Jul 8, 2019

Hire Timeout Errors

Resolved - This incident has been resolved.
Jul 8, 19:16 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 17:44 CDT

Identified - The issue has been identified and a fix is being implemented.
Jul 8, 17:25 CDT

Update - We are continuing our investigation - please expect an update by 5:30CST.
Jul 8, 16:23 CDT

Update - We are continuing to investigate this issue. Please expect an update by 4pm CST.
Jul 8, 15:00 CDT

Update - Our team is continuing to work towards a resolution for this Gateway timeout issue. We will post another update within 1 hour.
Jul 8, 14:15 CDT

Investigating - We are continuing to isolate the cause of the partial outage and work towards a resolution.
Jul 8, 12:16 CDT

Identified - We've investigated and identified an issue resulting 504 Gateway timeout errors within Hire. We will be deploying a fix momentarily that may cause intermittent connectivity interruptions for a short period of time.
Jul 8, 11:41 CDT

Intermittent Access Issues into Advantage and Portal

Resolved - This incident has been resolved.
Jul 8, 17:23 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 14:59 CDT

Investigating - We are currently investigating this issue.
Jul 8, 14:43 CDT

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

Accounting 2.0 - page loading

Resolved - This incident has been resolved.
Jul 5, 09:48 CDT

Update - We are continuing to monitor for any further issues.
Jul 5, 09:31 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 5, 09:31 CDT

Investigating - We are currently investigating an issue with the page loading when accessing Accounting 2.0.
Jul 5, 08:26 CDT

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