Issues with Invoice Imports resolved. If you continue to have issues, please contact email@example.com with details of the vendor and invoice(s).
Posted 5 months ago. Nov 07, 2018 - 08:08 CST
Notice for Fintech users: all issues have been resolved for newly generated invoice files. If users are still experiencing Invalid imports, please contact firstname.lastname@example.org and provide the vendor and invoice number for any invalid lines and we can work with Fintech to resend the data with the updated vendor information.
Posted 5 months ago. Nov 06, 2018 - 16:43 CST
Notice for PlateIQ users: all issues have been resolved for newly generated invoice files. Existing files generated since Nov. 1st may need to be re-exported from PlateIQ.
We are continuing to monitor for any further issues.
Posted 5 months ago. Nov 06, 2018 - 12:34 CST
Compeat recently was required to make an update to our customer’s databases to remove special characters from vendor codes. Due to this update, customers may experience issues with invoice imports for some of their vendors. If you are experiencing issues with Invalid lines during invoice imports, please contact email@example.com and provide the vendor that you are seeing issues with, we will take the necessary steps to resolve the issue.