Radar Polling Latency

Incident Report for Compeat

Resolved

This incident has been resolved.

Posted Mar 05, 2019 - 08:11 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 04, 2019 - 14:47 CST

Identified

We are now successfully polling, however we are seeing a latency in the polling data delivered to individual customer sites. We are currently investigating the issue and taking steps to resolve. In the meantime, we ask that you refrain from issuing repoll commands and manually firing report batches as this can increase the latency.

Posted Mar 04, 2019 - 12:33 CST

This incident affected: Polling (Client Polling).