A fix has been implemented and we are monitoring the results.
Posted 20 days ago. Mar 04, 2019 - 14:47 CST
We are now successfully polling, however we are seeing a latency in the polling data delivered to individual customer sites. We are currently investigating the issue and taking steps to resolve. In the meantime, we ask that you refrain from issuing repoll commands and manually firing report batches as this can increase the latency.