System Status

Radar Polling

Incident Report for Compeat

Resolved

This incident has been resolved.
Posted Apr 29, 2019 - 18:25 CDT

Update

We are continuing to monitor for any further issues.
Posted Apr 29, 2019 - 14:20 CDT

Monitoring

We have executed a fix and are currently working through the backlog. We ask, at this time, please do not issue any further repoll commands as the backlog is extensive. We will continue to monitor this data flow and update this page once fully resolved.
Posted Apr 29, 2019 - 12:51 CDT

Update

Radar performance has been restored, however, we continue to troubleshoot the inconsistent polling issues for some of our clients. Please continue to refrain from issuing repoll commands at this time. Many apologies for the inconvenience this has caused.
Posted Apr 29, 2019 - 12:08 CDT

Update

Radar performance is being greatly impacted as a result of ongoing investigation and troubleshooting of this issue. Please refrain from issuing any manual repolls at this time. Many apologies for this inconvenience.
Posted Apr 29, 2019 - 11:19 CDT

Update

Radar performance is being greatly impacted as a result of ongoing investigation and troubleshooting of this issue. Please refrain from issuing any manual repolls at this time. Many apologies for this inconvenience.
Posted Apr 29, 2019 - 10:34 CDT

Identified

We have isolated the issue with inconsistent polling to some Radar sites. We are currently working to identify a fix. Please refrain from executing manual repoll commands at this time. Please expect Radar performance to be impacted as we work to resolve.
Posted Apr 29, 2019 - 09:29 CDT

Investigating

We are currently investigating an issue with inconsistent polling to some client sites.
Posted Apr 29, 2019 - 08:06 CDT
This incident affected: RADAR.